Terms and Conditions

  1. Introduction

    Welcome to Bandookwala, a herbal company dedicated to providing you with high-quality herbal products. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services.

  2. Use of the Website

    By accessing or using the Bandookwala website, you agree to be legally bound by these terms and conditions. If you do not agree with any of these terms, please do not use our website.

  3. Privacy Policy

    Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

  4. Products and Services

    Bandookwala offers herbal products that are intended for personal use. The information provided on our website is for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

  5. Payment

    We accept various forms of payment, including credit/debit cards and other electronic payment methods. Payments are processed securely through trusted third-party payment processors.

  6. Refund and Cancellation Policy

    a. Refunds: We offer a 30-day money-back guarantee on our products. If you are not satisfied with your purchase, you may request a refund within 30 days of the purchase date. Refunds will be issued in the original form of payment.

    b. Cancellations: If you wish to cancel an order, please contact us as soon as possible. Orders can only be canceled before they have been shipped. Once an order is shipped, it cannot be canceled.

  7. Shipping Policy

    a. Shipping Timelines: We strive to process and ship orders as quickly as possible. Please allow 1-2 business days for order processing. Shipping times may vary depending on your location and the shipping method selected during checkout.

    b. Minimum Shipping Time: The minimum shipping time for domestic orders is typically 3-5 business days. For international orders, the minimum shipping time may vary and will be provided during the checkout process.

    c. Maximum Shipping Time: In rare cases, shipping delays may occur due to factors beyond our control, such as customs clearance or weather conditions. While we make every effort to ensure timely delivery, we cannot guarantee specific delivery dates. If your order is significantly delayed, please contact our customer support team for assistance.

  8. Contact Us

    If you have any questions, concerns, or feedback, please don’t hesitate to contact us. You can reach our customer support team at:

  9. Changes to Terms and Conditions

    Bandookwala reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of our website after any changes constitute your acceptance of the revised terms and conditions.

  10. Governing Law

    These terms and conditions shall be governed by and construed in accordance with the laws of [Insert Applicable Jurisdiction].

By using Bandookwala’s website and services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please discontinue your use of our website.

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